Client Success Manager
Position Title: Client Success Manager
Reports To: Chief Operating Officer
Employment Type: Full-Time
Location: Chantilly, VA
About Securis
Securis is a fast-growing, mission-driven IT Asset Disposition (ITAD) company built on a foundation of integrity, innovation, and service. Guided by Christian values, we are committed to serving our employees, clients, and partners with the same care, honesty, and dedication that Jesus showed to His people.
Our team is close-knit, collaborative, and driven by both professional excellence and purpose. As we work toward our $25 million revenue goal by 2030, we are expanding our capabilities in sourcing and remarketing used electronics while continuing to innovate in operations.
Joining Securis means becoming part of a growing company where your contributions matter, your voice is heard, and your work directly impacts our success and mission. If you're ready to help shape the future of IT Asset Disposition and grow with a team that values purpose as much as performance, we’d love to hear from you.
Position Summary
Securis is looking for a highly motivated and enthusiastic individual to join our growing sales and marketing team. The ideal candidate is a true team player with a positive attitude who thrives in a fast-paced environment and enjoys building strong relationships with customers. This role is perfect for someone who is eager to learn, excited about contributing to business growth, and passionate about delivering excellent service.
Responsibilities:
- Coordinate and schedule jobs between customers and the Securis service team.
- Provide accurate job details to the billing department to ensure smooth and timely invoicing.
- Build and maintain long-lasting, productive relationships with current customers.
- Draft clear and professional job quotations and proposals (scope of work, price estimates, and contingencies) for COO approval.
- Support the sales team in generating new business opportunities through cold outreach.
- Contact vendors to price additional specialized items needed for specific projects.
- Qualify inbound leads quickly and professionally.
- Take initiative on other related duties to support the success of the team.
Experience & Skills
- 2–5 years of experience in sales, customer service, or account coordination.
- College degree preferred.
- Proficiency with Google Workspace (G-Suite).
- Experience with Salesforce preferred.
- Familiarity with ZoomInfo and Engage is a plus.
- Strong organizational skills with an eagerness to learn and grow.
- Excellent communication skills and a positive, can-do attitude.
Our Core Focus and Values: At Securis, our Core Focus is to serve employees, clients, and vendors like Jesus served His People. Our Core Values guide our work, our culture, and our success:
- Helps First: Put the team first.
- Fun: Have the right attitude and stay positive.
- Hungry: Have big goals and want to conquer the world.
- Humbly Confident: Be humble and also be confident.
- Work-Life Harmony: Both are important and must be in balance.
- Coachable: Always learning.
- Innovative: Question everything. Look for new ways.
Benefits: We offer a competitive compensation package, including:
- Health, Vision, and Dental Insurance
- 401K and Profit Sharing
- 8 Paid Holidays
- 3 Weeks Paid Time Off (PTO)
Join Our Team
If you’re someone who brings energy, enthusiasm, and persistence—and you’re excited about connecting with customers, supporting a high-performing sales team, and making a real impact at a fast-growing company rooted in sustainability, technology, and strong values—we’d love to hear from you. Learn more about us at: www.securis.com
Compensation: $50-70k base salary, plus bonus depending on ability to perform successful cold outreach